Who are we ?
First Touch Games are an award-winning independent games development studio based in Oxford, UK.
We develop sports games for digital platforms, our best known products are Score! Hero & Dream League Soccer.
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First Touch Games Archive
Category Archives: Support
Having problems/issues with First Touch Soccer 2014? Below is a list of FAQs which might answer some of your questions, if you have a problem not answered here then please log onto our online Support system @ getsatisfaction SUPPORT ISSUES Q: FTS 14 is crashing when I boot up the game, how can I fix this? A: If this is occurring then please email support immediately. Q: When I launch FTS 14 I get a black screen with some random options? How do I get out of this? A: You are currently within Safe Mode, to get out of this, follow these instructions: 1) Completely close down FTS 14 (so that it isn’t running in the background) 2) Go to … Continue reading
Having problems/issues with Score! World Goals? Below is a list of FAQs which might answer some of your questions, if you have a problem not answered here then please log onto our online Support system @ getsatisfaction SUPPORT ISSUES Q: Score! is crashing when i boot up the game, how can I fix this? A: If this is occurring then please email support immediately. Q: Help I’m having problems with my game how can I get technical support from you guys? A: We suggest you post your issue on our Getsatisfaction page where a member of the First Touch Games staff will be in contact with you (you can also see if other Score users are reporting similar issues). If … Continue reading
Having problems/issues with Dream League Soccer? Below is a list of FAQs which might answer some of your questions, if you have a problem not answered here then please log onto our online Support system @ getsatisfaction GENERAL Q: Can I buy Coins? A: Yes, simply click on Get Coins and choose from 8 different packs of coins! Q: How do i remove adverts? A: Simply click on Get Coins and purchase a coin pack. Q: Watching a video clip gives me 30 free coins?! Is that right? A: Yes that’s right, simply click on the watch video clip link, watch to the end and receive 30 free coins! Q: How exactly do I earn coins? A: There are numerous … Continue reading
Q: How do I upload logo’s & kits?! A: Check out the Edit Team Data guide on our developer website! Click Here! Q: FTS keeps booting up in Safe Mode?! How do I turn this off? A: Simply go to your main device settings and scroll down to the ‘FirstTouch’ option, in here you can turn Safe Mode off. Q: I’m trying to connect to the iTunes store, or Game Center, and it’s taking a long time or timing out. What can I do? A: At times, Apple’s iTunes servers experience heavy loads, especially around iOS updates. Please try again later. Q: What are the differences between Bronze, Silver, Gold & Platinum tokens? A: Spending more Bronze, Silver or Gold … Continue reading
It’s important to us that users enjoy our games as much as possible, and whilst we make every effort to ensure our games are free of bugs, we are also realistic enough to see that some combinations of gameplay modes, teams and events can result in unplanned behaviour. We rely on you, our community, to make us aware of issues you do come across, such that we can keep improving our games. If you think you’ve found a bug, issue, or simply need help understanding how a game works, please first check the appropriate FAQ section under the ‘Support’ tab, and if your query is not answered, please email us at: firstname.lastname@example.org Remember if you don’t let us know about … Continue reading
Q: Tournament mode keeps crashing! A: We have fixed this issue with our 1.2 update. Once you have downloaded it, delete your tournament save file (sorry about that) and then reboot your device. Should be happy days after that. Q: How do you assign roles within ‘Team Management’? A: Click on ‘Team Management’ and go to the ‘Roles’ tab at the bottom of the screen. Now press the empty space to the right of a players name, you should get the role menu appear on the right hand side. All you need to do now is click through the role icons on the right and they will move to the player you indicated in the first place Q: Can I … Continue reading